Public Administration
More efficient citizen service desks, transparent information and digitalised services for local authorities and public offices.
Accessible service desks and transparent communication with citizens
Public Administration needs to welcome users clearly, reducing physical waiting times and simplifying access to services. Vivica provides integrated solutions for queue management, user notifications and the handling of administrative procedures.
Solutions for your organisation
Advanced Queue Management. Distribute flows across multiple counters with visual and voice calls from a single screen.
Citizen Digital Noticeboard. Communicate opening hours, required documents, public notices and municipal initiatives via monitors and kiosks.
Secure Document Management. A geo-referenced cloud archive for storing and tracking branch paperwork.
Public Space Monitoring. Constant monitoring of comfort parameters and air quality in Public Administration waiting rooms.
Our products and services
Queue Management
Shorter perceived waits, smoother service. Organise access flows with integrated totems and displays, cutting downtime and improving the experience at the counter.
Digital Signage
Any screen, no external set-top boxes. Manage video schedules remotely on any commercial monitor, with no additional hardware players to install.
Digital Kiosk
Endless catalogues and in-store self-service. Intuitive touch experiences that let customers browse products, check availability or place orders on their own.
Active Guard
Proactive video surveillance with AI. Intelligent algorithms applied to security cameras to detect anomalies and protect your spaces in real time.
Air Quality
Healthy, monitored and compliant environments. IoT sensors measure air quality in real time in your store or office, protecting customers and workers alike.
File Manager
Documents and certifications always in order. A centralised cloud archive for every point of sale, with automatic alerts that remind you of renewals and expiry dates.
Let's design it together.
We reply with a solution designed for the offices and counters of your administration.
Get in touch →